JUNIPER CARE COMBINES TRADITIONAL 24 X 7 SUPPORT, E-SUPPORT, E-LEARNING, AND SERVICEAUTOMATION. MORE THAN A SIMPLE BREAK-FIX SERVICE, JUNIPER CARE HELPS YOU TO MEET NETWORK DEMANDS WITH TECHNICAL AND OPERATIONAL SUPPORT DESIGNED TO KEEP YOUR NETWORK RUNNING RELIABLY WHILE PROTECTING YOUR HIGH-PERFORMANCE NETWORKING INVESTMENT. SPECIFICATION EXTENDED SERVICE AGREEMENT ADVANCE PARTS REPLACEMENT 1 YEAR SHIPMENT 12X5 RESPONSE TIME: NBD FOR P/N: EX4300-48P